Property Vision Support

Welcome to Property Vision! This support page provides answers to common questions, troubleshooting steps, and resources to help you make the most of the app. If you need further assistance, our support team is here to help.

1. Overview of Property Vision

Property Vision is designed to help users create financial scenarios, manage key events, and view projections to better plan and refine their property investment journeys. With features for creating financial scenarios, adding events, and viewing projections, the app provides tools to visualize and refine your property investment strategies.

2. Getting Started

2.1. Setting Up Your Account

  1. Download the Property Vision app from your device's app store.
  2. Sign in using your Google or Apple account, or proceed with anonymous sign-in.
  3. Begin creating scenarios to explore the app's features.

2.2. Creating Your First Scenario

  1. Tap New Scenario on the main dashboard.
  2. Follow the guided steps to input your financial information, including:
    • Income
    • Savings
    • Existing properties
    • Liabilities (e.g., loans)
  3. Name your scenario and set an initial financial position.
  4. Save the scenario to access projections and event management.

3. Common Features

3.1. Adding Events to Scenarios

Events help you simulate changes in your financial situation. To add an event:

  1. Open an existing scenario.
  2. Tap Add Event and choose the event type (e.g., property purchase, salary change, interest rate change, property sale).
  3. Fill in the required details and save the event.

3.2. Viewing Projections

To view detailed financial projections:

  • Open your scenario and switch to the Projections tab.
  • Explore graphs for net worth over time, portfolio value vs. equity, and annual cash flow.

4. Troubleshooting

4.1. Login Issues

Forgot Password: Tap Forgot Password on the login screen and follow the instructions to reset your password.

4.2. Data Not Saving

  • Ensure your internet connection is stable.
  • Verify that all required fields are filled out before saving.
  • Restart the app and try again.

4.3. App Performance Issues

  • Check for updates in your device's app store and install the latest version.
  • Restart your device and reopen the app.

5. Frequently Asked Questions

5.1. Is my data secure?

Yes. Property Vision uses industry-standard encryption to protect your data. For more details, please refer to our Privacy Policy.

5.2. Can I use the app without sharing personal financial information?

You can explore the app, but for accurate projections, entering financial data is required.

5.3. How do I delete my account?

To delete your account:

  • Go to Settings > Account > Delete Account.
  • Confirm your decision. Please note this action is irreversible.

6. Feedback

We value your feedback and suggestions for improving Property Vision. If you have ideas or encounter issues, please let us know by contacting our support team via email at propertyvisionapp@gmail.com

7. Legal Information

For more details on our policies and terms, please visit:

8. Contact Support

If you need further assistance, you can reach our support team via propertyvisionapp@gmail.com. We aim to respond to all inquiries within 24 hours.

Thank you for using Property Vision! We're here to help you achieve your property investment goals.

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